How Mohammed Raad’s
chatbots can help you

An easier way to build bots

Build once, deploy in seconds. Create bots with Mohammed Raad’s drag & drop conversational modeller using minimal coding.

Simplified bot training

Craft your knowledge base with FAQs, Intents, Cognitive Search and DocuSense—perfected to support your customers, whether it’s dusk or dawn.

NLP engine

State-of-the-Art NLP Engine that delivers personalized experiences, fuelled by context and intents, across all touchpoints of your customers’ journey.

Stars Orbit - Travel co

Challenge

With the huge inflow of repetitive queries coming, it was difficult  to scale and attend to these customers in real-time.

Solution

With Mohammed Raad’s omnichannel feature, they were able to deploy the bot on Facebook Messenger was able to handle 3x users than the agents

87%

Queries were
answered by the baot

77%

Reduction in
response time

Users handled
by bot

How Stars Orbit Travel Agency Enhances Customer Experience

Challenge 

With a high volume of inquiries across social media and messaging channels, Stars Orbit Travel Agency faced difficulties managing customer requests and providing timely responses about flights, bookings, and travel packages.

‍Solution

With Mohammed Raad’s no-code conversational modeler, Stars Orbit Travel Agency’s bot now handles questions about flight schedules, booking confirmations, travel offers, and after-sales support.

90%

of customer inquiries answered without agent involvement

30X

increase in booking requests handled by the bot

88%

improvement in response time

How Mohammed Raad’s
chatbots can help you

Data that matters

Mohammed’s OneView dashboard provides insights on engagement, performance and trends across your customers and channels.

Any channel, anywhere, anytime.

Be present where your customers are. Engage them via Website, WhatsApp, Telegram, Messenger, and more.

1 step for localization, 1 giant leap for global reach

Optimize engagements in languages your customers are comfortable in to deliver personalised experiences.

Why our customers love us

Real feedback from clients across industries who’ve partnered with Mohammed
Raad to grow their digital presence and achieve lasting success.

We manage several projects across different industries, and the platform made it easy to connect all our social media channels in workplace. Our team can now respond to every customer inquiry from a single inbox and run bulk messaging campaigns on WhatsApp and other platforms.

Eng. MeQdam Muqdad

Marketing Manager
Al-Ghadeer Company For Real Estate

We use the platform exclusively to send OTPs to our clients during registration and purchases. It’s fast, reliable, and secure, providing seamless verification and giving our customers a trusted, confident experience while completing their transactions.
‍

Yassar Al-Dabass

Co-Founder | Aleen Beauty

We use the platform to instantly notify our customers about service interruptions and update them when service is restored. The system also allows us to send compensation messages for downtime, which helped us maintain transparency and build stronger trust with our users.
‍

FiberX

ISP – Internet Service Provider

We use the platform to automate replies for our customers’ most common questions about flight schedules, booking details, and travel updates. Passengers receive instant answers through WhatsApp without waiting for an agent. This automation reduced call center load, improved response speed, and created a smoother experience for travelers.

Layth Husham

Co-Founder - Stars Orbit

Better engagement. Customers for life

How Mohammed Raad’s
chatbots can help you

An easier way to build bots

Simplified bot training

NLP engine

Stars Orbit - Travel co

Challenge

Solution

How Stars Orbit Travel Agency Enhances Customer Experience

Trusted by the fastest growing brands